Les Clefs d’Or concierges stand at the undisputed pinnacle of service and achievement

Our members have the training, desire, personality, and unique skill-sets that make magic happen. We proudly represent our hotel brands and our cities.

Unlike outsourced tour desks, Les Clefs d’Or recommendations are never ad-based or incentive-driven.  We always guide our guests, independently and impartially, t... Read more

Why Les Clefs d’Or service is so outstanding, and why it’s even more important today

In our everyday jobs as concierges, working with hotel management and staff to make each guest’s stay as meaningful, memorable and marvelous as possible, we discover new and creative ways to delight those we serve. Our ever-expanding portfolio of ideas and knowledge is just one reason why, even in a Google-searched world, nothing can replace the creativity and relations... Read more

Behind Every Great Les Clefs d’Or Concierge, There’s An Amazing Story

Condé Nast Traveler recently collected a few stories about Les Clefs d’Or members who were able to make “anything possible” for their hotel guests. Here are a few of them:

“A lovely couple called and asked me to set up an appointment for their marriage license, blood tes... Read more