Becoming a Member
Earning the gold keys is a privilege, given only to the true concierge professional, one who is dedicated to delivering the highest level of service to their guests and their hotels. With global networking and continued education platforms, Les Clefs d’Or concierges can make anything possible.
Applicants must be at least 21 years of age, of good moral character and active within their concierge community.
Applicants must be employed by hotels and resort hotels having a transient clientele as a full-time hotel lobby-level concierge for a minimum of five years. The final year prior to applying for membership must be worked continuously as a full-time hotel lobby concierge. The desk must have a sign that includes the word “concierge.”